Where heritage meets innovation, and every product tells a story of African excellence

QA Supervisor – Plastics

 

Haco Industries (Kenya) Limited is one of the region’s leading FMCG manufacturers, supplying a wide range of products to the entire East African and COMESA Markets. We are well known as an indigenous Kenyan company that manufactures quality personal and home care brands that include MIADI, AMARA, SO-SOFT, SPARKLE, ACE, Haco pegs and rulers. We are also the only licensed distributor of Palmers in Kenya. Our desire is to be able to add value to the everyday life of our customers across Africa.Batch Hair Technician

Location: Nairobi, Kenya

Role Summary

To serve as the hands-on quality authority for the plastics plant. This role enforces quality standards and regulatory compliance across all manufacturing processes to deliver defect-free, quality-assured components.

Key Responsibilities

  • Quality Control & In-Process Inspection: Inspect incoming polymers, packaging, and raw materials. Monitor molding and extrusion lines (cycle times, temperatures, and tolerances). Quarantine non-conforming goods and conduct pre-loading inspections.
  • QMS & Regulatory Compliance: Maintain full compliance with ISO 9001:2015, ISO 22716 (GMP), KEBS, FDA, and ZABS. Manage the corrective and preventive action (CAPA) process and update standard operating procedures (SOPs).
  • Team Leadership: Supervise, schedule, and coach the shift QA inspectors. Conduct daily quality and safety briefings and identify training gaps.
  • Continuous Improvement & Cost Efficiency: Drive Lean, 5S, and Kaizen initiatives. Lead weight-reduction, optimization, and recycling projects to eliminate waste.
  • Vendor & Customer Management: Audit third-party manufacturing sites quarterly. Investigate customer complaints and trade returns within the same day to find root causes.

Key Performance Indicators

  • First Pass Rating: ≥ 98%
  • OTIFEF (On Time in Full Every Time): ≥ 97%
  • Cost Savings: ≥ KSH 5 million (via process engineering)
  • Customer Complaints: ≤ 0.001% of monthly production
  • Audit Compliance Score: ≥ 95% (internal and external)
  • CAPA Closure Rate: 100% within SLA
  • Third-Party Compliance: ≥ 95% on quarterly audits

Qualifications & Experience

  • At least bachelor’s degree in Analytical Chemistry, Chemistry, Chemical Engineering, Polymer Technology, or a related science field.
  • 3–5 years of QA experience in plastics, FMCG, or manufacturing, with at least 1 year in a supervisory role.
  • In-depth knowledge of injection molding/extrusion, ISO 9001:2015, GMP, ERP systems (Sage preferred), and Lean manufacturing (5S/Kaizen).
  • Practical understanding of KEBS, FDA, ZABS, and East African regulatory frameworks.

Key Behavioural Competencies

  • Attention to Detail: Zero-defect mindset on the factory floor.
  • People Leadership: Mentor staff and build a quality-first culture.
  • Problem Solving: Use data to find root causes and close CAPAs quickly.
  • Objectivity: Make unbiased quality decisions under production pressure.

How to Apply

Interested applicants to fill a pre-application form via https://forms.cloud.microsoft/r/G4ttCJ24r3 and forward copies of their application letters, academic and professional certificates, testimonials, up-to-date curriculum vitae to jobs@haco.co.ke to be received not later than July 25,2026.

Haco Industries Ltd is dedicated to diversity and inclusion, and we provide equal employment opportunities to all applicants.